https://www.sarahadams.website/work daily 1.0 2026-03-18 https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1487258879276-8SQCTMVG76LH7EAMW01V/PersonalLogo.png Home https://www.sarahadams.website/chotto-motto daily 0.75 2017-02-19 https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1487522136739-3ANX77EHRA832ZKGYSRM/Solid+Render.JPG Get on Up! - CAD Prototype https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1487522136739-3ANX77EHRA832ZKGYSRM/Solid+Render.JPG Get on Up! - CAD Prototype https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1487524642403-7LYCBMTYP6SCZRJ0SP79/calloutcad2.jpg Get on Up! https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1487522125488-1KW7M1S3ZRC6WUI3ZNMM/interior.JPG Get on Up! - CAD Front View of Chair https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1487533995179-V5XMTA6161ERMCFC7SEQ/affinitywallpic.jpg Get on Up! - Team Working on Affinity Wall https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1487534040556-YEWDANDXYO9KFUPTOKQJ/IMG_0101.JPG Get on Up! - Building the Prototype https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1487520977270-ID3PE5IDS4GS04WLRCDH/Slack+for+iOS+Upload.jpg Get on Up! - Internal Mechanism Working Prototype https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1487520943463-WCAIL30SVSD1X6ZKKP6T/20161205_034615.jpg Get on Up! - View of Back of the Chair https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1487522054673-GW0ZIPCS5GPWH1JC6I65/20161205_034621.jpg Get on Up! - Detail of Scissor Lift Mechanism https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1487520973075-MEMY3MAK8GRFXMXRXSZJ/20161206_234942.jpg Get on Up! https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1487527911869-YP7S2YFGNW3U7YRDK405/image-asset.jpeg Get on Up! - Get on Up! Chair Lift in Motion Our final report included our contextual inquiry results, affinity wall report, personas, market analysis, survey results, concept development and selection summary, competitive analysis, feasibility study, user interface design, design for testing, design for environment, design for manufacturing, product failure modes and effects, cost model, profit model, conjoint analysis, financial forecast and market value proposition. You can look through it here. https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1487525930638-EH71SE4IZD1OIPAOYKWP/Listoftasks.jpg Get on Up! https://www.sarahadams.website/decode-magazine daily 0.75 2017-02-20 https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1487540164432-3HYU5AB937T1IDOTIVHM/waitingroom.jpg Consulting Project - The University of Michigan Surgical Waiting Room Area We conducted six interviews and three ninety minute contextual inquiries. Each team member conducted background research as well, and the results were used to support the field data we collected. https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1487540164432-3HYU5AB937T1IDOTIVHM/waitingroom.jpg Consulting Project - The University of Michigan Surgical Waiting Room Area We conducted six interviews and three ninety minute contextual inquiries. Each team member conducted background research as well, and the results were used to support the field data we collected. https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1487538413401-PZ7XL0PY71DF8A7YUQGW/IMG_8043.JPG Consulting Project - Affinity Wall Drawn from Contextual Inquiry Notes https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1487538450829-SAQZJNSB71FX43CH5J3N/IMG_8046.JPG Consulting Project - Detail of Affinity Wall     REPORT FINDINGS: (You can read the full report here) 1) The various subunits of the surgical department do not interact in an effective manner. 2) There is a lack of consistency in time estimates given to families and delays are common, but the families are not warned that they are possible. 3) Inaccurate mental models of technical systems leads to confusion and duplication of efforts. 4) Nurses and clerks feel the need for support from liaisons. 5) Clerks provide significant psychological support to families, but have no training to help them with this aspect of their jobs. 6) Technical glitches with family pagers prevent them from receiving important messages in a timely manner. 7) Clerks at the front desk deal with many different layers of technological systems. 8) Space and design issues. REPORT RECOMMENDATIONS: 1) Form a temporary ad hoc committee that includes Pre-Op, OR, and PACU nurses, FWR clerks, and doctors. 2) Design family care cards that include accurate and consistent estimates for wait times for each surgery. 3) Allow Nurses to page family members directly in certain situations and introduce cross-training between subunits. 4) Consider hiring liaisons who would circulate between the family waiting room, the FWR front desk, Pre-Op, and PACU. 5) Provide specific training for FWR clerks on the psychological aspects of their job. 6) Give families detailed information about where and how the pager works. 7) Consider hiring IT Consultants to consolidate various systems. 8) Create a wheelchair accessible consult room and a designated fasting area in the waiting room.   https://www.sarahadams.website/new-gallery daily 0.75 2017-03-18 https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1489858090106-DTFDY90N7HVX2YV9EVBM/coverimage.jpg New Gallery 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https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1502135678021-6KYLDANJ8BANR25JNYPK/helenobiora4webv4.jpg Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1502136636864-6009O1E9WCP1IBXB01B5/pattismithcoverimage-copy.jpg Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1577733652294-1PDV7L2YH9KC62ZBW91W/another-futurist.jpg Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1577734967155-05G67EGDPRCBNU8K2PXI/Wayfinding.jpg Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1593715124497-TX3DP7N1XYOHJT8PUYAD/dealers-auto-auctions.jpg Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1593724797312-7BATBWJCJDWYIF5QN2PW/wesley-tingey-9z9fxr_7Z-k-unsplash.jpg Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1630717574716-KPW067LOUEI4XM36KEJQ/external-content.duckduckgo-2.jpg Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1630717882428-WVFMMR8IXKZ2FP7U702H/Screen+Shot+2021-09-03+at+9.10.51+PM.png Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/b17de98c-bcc9-48cc-9442-ab9eeaea8a91/Logo.jpg Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1675780890073-OGALZHLFRFW9NM2MCP0M/Wayfinding.jpg Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1593715124497-TX3DP7N1XYOHJT8PUYAD/dealers-auto-auctions.jpg Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1489875894910-7D14BN9HE442Z7XSHN9X/image-asset.jpeg Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1489874628391-D91WV9EO5FEQET3PHHLJ/image-asset.jpeg Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1489875218854-8BN1NM9CC6USK4PFOJKC/image-asset.jpeg Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1489980131554-GS8SUL4OF93V0WJ0YQNY/image-asset.jpeg Portfolio University of Michigan Surgical Waiting Room Front Desk https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1489881744921-5Q8AG8BMRIKVUL0T8BV8/IMG_8043.JPG Portfolio Affinity Wall in Process https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1490206207002-018DSIG434W6RBNJALFT/image-asset.jpeg Portfolio Coded Affinity Wall https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1490038650649-UH3LDGSHSJRUSLVE2DDK/image-asset.jpeg Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1489973971774-HSQ8EUC4UZ3F36COWNUT/PersonalLogoCover.jpg Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1489885305604-LP4PAN2SFIF0JAE0R01A/image-asset.jpeg Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1489885463917-YTBKJEZN0ID5SDPCK6KG/calloutCAD.jpg Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1489886892856-F4MCYSPPXDJCI2CD5O76/affinitywallpic.jpg Portfolio Team Members Working on the Affinity Wall https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1577733026807-ZC7W6VFNA23D9AUU1B6F/User+Centric.png Portfolio You might have seen badges from this project on your LinkedIn feed. https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1489964877838-VKPDC1EMWN6NV6BXERKT/image-asset.jpeg Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1490539643812-MJQK18TFAGQI4SKKPDKY/image-asset.jpeg Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1503262032056-6WQG6DSW86LWYB24TXBT/postmodernlogodetail.png Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1503262071376-3BVXYGQT2R3AGSF95LXQ/CoverImageSeafood.jpg Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1500292577082-9EYO8H7E3TIEZVFIHVIE/modernoysterwebsite.jpg Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1503261356091-UAZBIMU0CWQ7RBEBBJ28/LogoDetailModern.png Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1503261257253-6QNFYIVZMP2AJ2W2VFHW/ModernDetailoysters.png Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1503261379595-CV8BMGQ4AXLMTK7UI2OF/ModernOysterDetail.png Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1500298830949-QMK6IK13D4DJFVST9STP/image-asset.jpeg Portfolio Sagmeister is known for placing script text over bodies, and I find that aspect of his work compelling on many levels. Smith is known for her commitment to the handwritten word, so using a script type over an image felt like a powerful fusion of these two artists' aesthetics. I played with many versions of logos for Smith, and changed them in these iterations. I liked the tension between script and stencil typefaces--one very fluid, the other more rigid. The stencil typeface is also a nod to Smith's own use of the typeface on the wall of her room at the Chelsea Hotel. Photo: Philip Montgomery for New York Times. https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1500299996401-X1GVCG7C8O4G6LCTHSH8/image-asset.jpeg Portfolio Film still of Smith with stencil on the wall of the Chelsea Hotel. https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1500300835593-82ZAXJOSTKR9MJ30RZZC/bookspage.jpg Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1500301761082-NO81JRJPZ0QPKJYREXKO/image-asset.jpeg Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1500301793962-0GYJO8TR41XAF7GIX51S/image-asset.jpeg Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1500302371027-UPRR7A35GJEHRM7KCPT1/image-asset.jpeg Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1500302823746-L7IYNIC6NDBUK8D1Q2HI/image-asset.jpeg Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1500302870474-DDKZCCZSC6S64V73HJQO/image-asset.jpeg Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1516816689240-K7EYJUBPOALQFTC5MG3C/ExitSagmeister.jpg Portfolio Detail from Stefan Sagmeister's exhibition "The Happy Show" https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1593667291175-EX69W3EH90K6M0QUHGIR/sebastian-pichler-bAQH53VquTc-unsplash+%281%29.jpg Portfolio Photo by Sebastian Pichler on Unsplash https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1593719767053-C5E30CR9YK5LEZRZGHRU/Court+Persona.png Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1593721411280-KCEFG4KW8RYMD22W32YA/Judge+Persona.png Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1593722033701-ZA2KQNJUT8RQKVTYT2S8/Hallway.JPG Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1593720581975-DODL7UPHQ3901CT6S6JK/Journey+Map+Page+1.png Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1593720640708-Z2CSGZHJL14B5QEHSG09/Journey+Map+Page+2.png Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1593722972146-FE1U3PBFBMGKKJWIP9L1/Click+Math+2.png Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1593722948920-GFX6SM3VWM3NQA89PBU4/Click+Math.png Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1607201729855-P0CC18PB36IQ634JTUJU/Screen+Shot+2020-12-05+at+3.55.05+PM.png Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1607202863666-T68QGG3B6KWST0NVLQ6Z/Screen+Shot+2020-12-05+at+4.09.59+PM.png Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1607202074779-B7OJR4648GLSJZ58XARH/image-asset.png Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1594072815684-NJ56V215UEVJ28X6Q3K2/BlurredImage.jpg Portfolio A mechanic texting the reconditioning manager at the end of the service bay. https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1577821252535-TUHP9CHXOUK2S4Q8SBHQ/IMG_4334.jpg Portfolio Photographer taking pictures for posting https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1594073527566-YE0BDF3D8PTN6GFMX6OT/IMG_1339.JPG Portfolio My workspace as I dug through interviews, outlined personas, and drafted the heat map https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1594073616302-IVAGGCKJDJJDODX9AOPV/IMG_0060.JPG Portfolio Draft of dealership heatmap https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1594074165694-N9KGLTJ6QYHCOCY2PNYW/journeymapedited.jpg Portfolio Draft of a portion of the journey map focused on mechanic journey. Pain points outlined in red. https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1594074441730-F3Y2OZXJXS7G5IXU53H0/KatJourney.jpg Portfolio Draft of Reconditioning Manager Persona https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1577729312140-DYM34PN6A8X4VEXZQ0PA/Heat+Map.png Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1577729678545-PXTC6WVO87OLFL1N2ZLQ/Kat+Journey+Map.png Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1594075742421-GZFEM6F7KGJZWUQO87FZ/SmartPostingBlurred.png Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1627094957567-XZG8PDQ15TNCYBG2KH6W/external-content.duckduckgo-2.jpg Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1627154084227-YSUND2ZCFHPXAUXTOTM8/Screen+Shot+2021-04-07+at+9.32.36+AM.png Portfolio - Make it stand out Part of the journey map focused on our target persona Jasmin https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1627153322511-34BZDRAEMRLDDI309DKX/IMG_6613.png Portfolio - Make it stand out Interior View of Vehicle with custom overhead console/light, custom fabric on seats. For the fabric the team took inspiration from the history of moquette fabrics found on London Underground trains. https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1627154350215-3QHYI7B7T7SNNHR0SM6Z/IMG_6551.png Portfolio - Make it stand out Trunk area with compute covered by clear plastic with same patterns used on seats. Our riders are curious about autonomy, so I imagined this as a sort of “Museum of Autonomy” where interested riders could take a look at the system that drives the vehicle. However, subsequent research revealed that we would need this space for storage of rider’s bulkier items. We eventually moved the compute to the front passenger seat area and for the production version we have reserved this area for storage instead. https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1627153150732-0WL5CXQ21HZXLPRX0XT9/IMG_6688.png Portfolio - Make it stand out Exterior View of the Sienna https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1627153495053-0L0CP2FO4GIRS46HNSN7/IMG_6617.png Portfolio - Make it stand out Interior View of storage drawer and monitor design. In the end, we scrapped this design and placed the compute in this front passenger seat instead. https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1627094957567-XZG8PDQ15TNCYBG2KH6W/external-content.duckduckgo-2.jpg Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1630528707897-N6P5CYPW987218NFAPM7/AVO+and+Sarah.png Portfolio - Make it stand out Trying out our service with one of our Autonomous Vehicle Operators! https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1630528767107-FI7FATKM56ZTD5JHF7AB/Indy+Vehicle.png Portfolio - Make it stand out May’s Lexus shuttle in Indianapolis https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1632937155048-NK1GBDDUBB9LP210FSAX/Channels.jpg Portfolio - Make it stand out Detail of journey map showing different possible points of discovery https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1630535775786-QT00CFG1UCZ86M7PPFK3/Indy+Jasmin.png Portfolio - Make it stand out Journey Map for our Persona who is not discovering our service, in spite of the many possible points of discovery https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1630536123539-3MW0YGOYOJGPY6A0BTEV/Screen+Shot+2021-09-01+at+6.39.14+PM.png Portfolio - Make it stand out Detail of Journey Map for college student persona who uses many touchpoints as he discovers May’s service https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1630537030361-W2SZ8YK08NRAIA8BF124/Wayfinding+Workshop.png Portfolio - Make it stand out Miro Board for Discovery Workshop. I included personas and journey maps from our Japan research as points of comparison. Outlined in red are the journey maps that summarize the research and the problem we focused on for the workshop. In green are supplementary materials for participants. In blue are the ideation boards for the two teams—we met up after ideation to discuss each team’s ideas. https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/b17de98c-bcc9-48cc-9442-ab9eeaea8a91/Logo.jpg Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/e6e4483e-3e2d-4d27-9889-8a81a12fbc6f/Screen+Shot+2023-01-28+at+6.08.37+PM.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/3062d8ed-f259-4bdf-a35c-677c84cfc020/Screen+Shot+2023-01-28+at+6.14.37+PM.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/2f4342da-35c6-4c01-8337-8882a4fc13af/COndens.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/962ad806-af18-4e99-b85c-959de91d6138/UXR+Page.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/b825461d-9207-4483-a760-39704b724e93/Screen+Shot+2023-01-28+at+6.46.01+PM.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1675012332161-OA8QUXSUC35ER9EUXBUL/Strengths.png Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1675012332884-RR8O7413H69351BCTXJX/Strengths+4.png Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1675012333041-YYQ0P545BS68KN6U24MM/Strengths+3.png Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1675012333752-WWRM9OB0GR99TDMJO97Y/Strengths+2.png Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1675014766656-5UDN3N362NSUMRQGVV7S/Strengths+5.2png.png Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1675014823733-4N4LGVSWIUCQSUK1FIAE/Strengths+5+copy.jpg Portfolio https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/b17de98c-bcc9-48cc-9442-ab9eeaea8a91/Logo.jpg Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/0217ee71-fa21-4a5a-86fc-a80b456932ae/Workshop+Materials.png Portfolio - Workshop Kickoff! Part of workshop materials, this section focused on connecting company wide goals to product goals, and pushing the team to consider what we might measure that ties into those goals. https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/676207f8-5199-4e77-bb38-235c363e5114/Workshop+Materials+2.png Portfolio - Make it stand out The thought flow of the workshop ends with a return to product KPIs in order to confirm that what we have decided to benchmark will link back up with significant product goals and KPIs. https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/44903628-fa26-4523-913c-4d1be0cf454d/Journey+Map.png Portfolio - Make it stand out Journey Map I created after an onsite contextual inquiry with our largest client. This points to an issue that we would later see in the benchmarking data—the benchmarking data helped us understand the scale of this issue. https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/4d8ccd8d-e537-440f-a0f9-c4395d5818d7/Large+Newspaper+Clients.png Portfolio - Make it stand out Around 2,500 articles were published in under 10 minutes. These are likely examples of clients writing, editing, and in some cases going through the review process outside of Composer, and then cutting and pasting finished work into the CMS. The Composer redesign will significantly reduce points of friction that keep current users from doing this work within the system. When e benchmark again after the redesign we expect these numbers to go down. This is an excellent example of how benchmarking can be used to demonstrate ROI in design research. https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/8e70a0aa-16dd-4e3f-b4c1-cac76a141e88/Broadcast+Clients.png Portfolio - Make it stand out For our Broadcast clients, an even higher number of articles were published in under 10 minutes. In contrast to our Newspaper clients, it is likely that some of this truly is clients starting and completing work within Composer—Broadcast clients often have routine publications online that are simplified versions of what has been broadcast. These can be turned around quickly and are often published online without review. However, these numbers suggest that we do have Broadcast clients who write, edit, and in some cases go through the review process outside of Composer, and then cutting and pasting finished work into the CMS. The Composer redesign will significantly reduce points of friction that keep current users from doing this work within the system. When we benchmark again after the redesign we expect these numbers to go down. This is an excellent example of how benchmarking can be used to demonstrate ROI in design research. https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/2c041d7f-eb5c-4812-98f7-3febede91532/metlife-logo.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.sarahadams.website/blog daily 0.75 2023-02-05 https://www.sarahadams.website/blog/2023/2/5/improv-and-the-art-of-ux-research monthly 0.5 2024-05-19 https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/4d925ce9-3d16-48c2-a3be-736143145b3c/d8378dc1-ded8-4d4a-96d7-4900cbc427c8.jpg Blog - Improv and the Art of UX Research - Make it stand out Helen Obiora, artist from Omo in Nigeria, painting on a building in her compound. https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/16ccec56-b7a1-40e9-a611-0b44fe0b7e3d/13dbee06-a1ea-4e21-85d8-8945518f6045.jpg Blog - Improv and the Art of UX Research - Make it stand out Rita Okafor, me, Ekdinma Ojiakor in front of a wall we painted together in Agulu, Nigeria. https://www.sarahadams.website/blog/2023/1/29/storytelling-empathy-and-ux-research monthly 0.5 2024-05-19 https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/07485001-7935-4433-9e1d-0778638bd7d4/Screen+Shot+2023-01-29+at+10.26.56+AM.png Blog - Storytelling, Empathy, and UX Research - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.sarahadams.website/blog/zoom monthly 0.5 2024-05-19 https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/95eb1156-0bcb-4218-acb2-2997a42a90ab/BN-QS418_bkrvma_IM_20161109112753-2676687722.jpg Blog - Zoom and the Art of UX Research - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.sarahadams.website/biocontact daily 0.75 2023-09-20 https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1489895935684-OXTHRZOKRMSUL10MCBHV/IMG_9848.JPG Bio/Contact https://www.sarahadams.website/about daily 0.75 2017-03-18 https://images.squarespace-cdn.com/content/v1/55491642e4b0cb0b033d590e/1454970845913-DZ05SM2XYLT8HM57U9UJ/jessiebush_wethepeople_deadlponies1.jpg About https://images.squarespace-cdn.com/content/v1/55491642e4b0cb0b033d590e/1454970889071-KVXU3YEM4GJ4VP0W0ZVF/jessiebush_croatia_traveldiary1.jpg About https://www.sarahadams.website/resume daily 0.75 2023-09-19 https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/3347d833-d461-4341-963f-4adf5ae9e705/Resume4Website.png Resume - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.sarahadams.website/blog-post daily 0.75 2023-01-29 https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/1674951622032-97ZVYMBY273ZLOKMKTN4/BN-QS418_bkrvma_IM_20161109112753-2676687722.jpg Blog Post https://images.squarespace-cdn.com/content/v1/58a5bef337c58180fd31b11f/4306a884-7c85-4b72-b617-7938d533b573/BN-QS418_bkrvma_IM_20161109112753-2676687722.jpg Blog Post - Make it stand out Whatever it is, the way you tell your story online can make all the difference.